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Frequently Asked Questions

Frequently Asked Questions

Here you'll find the answers to common questions about using Colchester Road Haulage. If it looks like we've missed something, please feel free to get in touch with us!

  • We built Colchester Road Haulage to make it easy for you to find and connect with trusted, local haulage professionals. Our platform is the stepping stone to make haulage easier and more streamlined than ever before and it all starts with one click!

  • For your peace of mind, every company on our platform has their own insurance policy and details. When choosing a company through Colchester Road Haulage, all of your possessions are fully covered by our partners' Goods In Transit and Public Liability insurances.

  • We recommend booking a haulage company as soon as possible. This is to reserve a space ahead of time - giving you peace of mind and the haulage company time to start making preparations. Quality haulage compamies tend to get booked out fast, so the closer you book to your desired moving date, the less haulage companies will be available. Booking in advance also allows you to secure the price and stops it from increasing in the future. Once you have chosen your haulage company, get your dates locked in as soon as you can.

  • Any and all of the haulage companies (including us) that use the Colchester Road Haulage platform go thorough checks before the signing up process is completed. They must submit valid identity documents, proof of address, verify their phone number and email address as well as send through all necessary vehicle documentation and insurance policies. While that is one aspect of the selection process, Colchester Road Haulage selects companies based on the quality of work they do, their reputation and who they are as human beings - keeping everyone accountable and measuring them against our professional standards. to make it easy for you to find and connect with trusted, local haulage professionals. Our platform is the stepping stone to make haulage easier and more streamlined than ever before and it all starts with one click!

  • If you have any questions, we encourage you to email us at colchesterroadhaulage@gmail.com. We aim to respond to business emails within 1 working day. The benefit of owning a business in 2025 is that we are also incredibly active on social media, so be sure to find us at @colchesterroadhaulage, too! You can also find us on WhatApp by clicking the button at the bottom right of your screen.

  • Easy! All you have to do is scroll down a tad, click our "GET IN TOUCH" button and fill in the contact form! We aim to be as responsive as possible, so a member of our team will get back to you ASAP to discuss your haulage project.

  • If you need to cancel your booking after confirming, please speak directly to us. With a confirmed booking, all arrangements are made directly with the haulage company so it is their service that you are cancelling.

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